ABOUT US


At SmartSetup, we believe that smart technology should be simple, reliable, and future-proof. Based in Sydney, Australia, we design and manufacture innovative Matter over Thread smart home accessories — including switches, outlets, locks, and sensors — that make homes more connected, secure, and intuitive.

Our Mission

  • Reliable — Devices should never slow down, go offline, or become unresponsive. That’s why our network is built on Thread mesh for resilient connectivity. 

  • Ecosystem agnostic — It doesn’t Matter (pun intended) if you use Apple Home (HomeKit), Google Home, Amazon Alexa, Samsung SmartThings, HomeAssistant, Homey Pro, Aqura or Tuya. It will all work out of the box* as it uses the Matter standard**.

  • Secure — Security is at the core of everything we build. Our systems use encryption, tap-proof communications, and trusted hardware to protect your home. 

  • Elegant & Intuitive — From sleek glass panels to glowing accents, simplicity meets sophistication in our designs.

  • Future-proof — By adopting the Matter standard and offering firmware updates, SmartSetup devices can adapt as smart home ecosystems evolve. 

  • Local & Supportive — Based in Sydney, we offer 30-day returns and Australian support because we believe in strong relationships with our customers. 

    *A Thread boarder router is required, which is built-in most consumer electronics such as iPhone 15 Pro and higher, Apple TV, HomePod, Google Nest HUB, Google TV Streamer, Amazon Echo gen4, Samsung SmartThings Station HUB etc.
    **Matter is an industry-unifying, open-source connectivity standard for smart home and Internet of Things (IoT) devices, developed by the Connectivity Standards Alliance (CSA) to enable seamless, secure, and reliable communication between devices from different manufacturers and platforms. It aims to simplify the user experience by eliminating compatibility issues, streamlining device setup, and enhancing security, allowing users to control all their certified devices from a single app or ecosystem.
     

What We Offer

SmartSetup’s product range spans across multiple smart home categories:

  • Smart Switches & Dimmers — Sleek wall-mounted controls that support Smart Bulb Mode and integrate seamlessly with ecosystems like HomeKit, Alexa, Google, and SmartThings. 

  • Smart Power Outlets — Thread-enabled outlets that not only control power but also help extend your mesh network. 

  • Smart Sensors — For temperature, humidity, and entry detection, enabling automation and insights across your home.

  • Smart Door Locks — 5-in-1 unlocking (app, code, fingerprint, NFC, key), quick installation with no wiring, designed for resilience and convenience.

  • AI Powered Toys — A fun and innovative extension of our smart home line, bridging intelligence and play.

How We Work

  • Design for Quality — We use robust, premium components (tempered glass, proper overload protection) in every device. 

  • Standards-Driven — All products are Matter over Thread certified to ensure broad interoperability and longevity. 

  • Iterative Updates — Firmware updates and improvements are part of our product life cycle.

  • Support & Returns — We back our products with 30-day returns and responsive customer support based in Australia.